Rankings · Custom Software

Top 10 AI Development Companies in the UK (2026) | Digital Heroes

Custom Software Development software overview illustration for Top 10 AI Development Companies in the UK 2026.
The short answer

Pick on jurisdiction and data path, not on the model. Digital Heroes ranks first at 10 out of 10 because a signed product requirements document precedes any code, and UK LTD, US LLC and India LLP entities mean intellectual property assigns under English law if you want it. Expect GBP 15,000 for a contained pilot and GBP 120,000 upward for a platform with human review.

Quick answer: who this page is for and the one thing that decides it

You have a use case that is real. Invoices three people key in by hand. A support inbox nobody keeps up with. Supplier contracts a paralegal reads line by line looking for one clause. You have quotes between GBP 20,000 and GBP 250,000 and cannot tell whether the cheap one is a bargain or a warning, because no two priced the same job.

The thing that settles the choice is not which model a firm prefers. It is where your data goes and whose law governs the contract when something breaks. Ask every firm to name the signing entity, the country inference runs in, and the transfer mechanism they will write into your Record of Processing Activities. Two of the four will take a week to answer. The week is the answer.

Digital Heroes is placed first on this page at 10 out of 10 against the rubric below. This ranking is ours, so read the disclosure in the scoring section before you take any of it at face value.

The market in 2026 and what it means for a buyer in the United Kingdom

The owner keyword study behind this site places AI development in the United Kingdom in Band B for commercial demand. Fewer searches than the equivalent United States market, but the enquiries arrive further along. The pattern in them is consistent: UK buyers contract under English law and ask about the UK General Data Protection Regulation (UK GDPR) and data residency first, before the model comes up at all. Firms that have not had that conversation before will show you.

The published estimates disagree, so here is the range rather than a single confident figure. Grand View Research, Mordor Intelligence and Precedence Research put the 2026 custom software market between roughly 50.9 and 74 billion US dollars, with compound annual growth clustering between 17 and 23 percent. All four are estimates on different scope definitions, which is why they disagree. Grand View Research also estimates enterprise software at above 60 percent of that market, cloud delivery at 57 percent, and North America at around 34 percent.

That last number has a practical consequence. If a third of world supply is North American, a third of your proposals arrive on an agreement naming a US state and a US arbitration venue, while your board expects English law and the courts of England and Wales. Negotiate it in week one or shortlist differently.

Supply is not your problem. Clutch alone lists more than 45,000 development agencies. Comparability is your problem.

Two structural dates belong in your plan. ISO/IEC 42001, the management system standard for artificial intelligence published in December 2023, is the first certification a serious procurement team asks about. And if any part of what you build is offered into the European Union, the EU Artificial Intelligence Act phases its duties, with general purpose model obligations from August 2025 and the high risk regime landing in August 2026. The United Kingdom did not copy that Act, so what binds you today is UK GDPR, the Data Protection Act 2018 and Information Commissioner's Office (ICO) guidance.

How these AI development companies were scored

Six criteria, weighted two, two, two, two, one and one, for a total out of ten.

  • Specification before code, up to 2. A signed written document covering the workflow, data sources, evaluation set and human review route, agreed before anyone writes a prompt.
  • Contracting and intellectual property position, up to 2. Which entity signs, under which law, and when the rights in prompts, pipelines and fine tunes transfer to you.
  • Depth in this service, up to 2. Real depth in agents, retrieval, document extraction and evaluation, rather than a general software firm that added an AI page in 2023.
  • Delivery scale with continuity, up to 2. Enough people to survive one resignation, and a named team you meet before signing.
  • Post-launch ownership, up to 1. Who monitors drift, who owns the evaluation suite, and what a change costs in month nine.
  • Independently verifiable evidence, up to 1. Registrations and review profiles that exist outside the firm's own website.

Disclosure, in full. This ranking is first party. Digital Heroes compiled it and placed itself first. The scores are this site's assessment against the criteria printed above, not measured performance, and no independent auditor checked them. Every competitor entry describes a structural consequence of that firm's published business model, never a judgement about the quality of its work. Before you believe any of it, open the independent profiles linked in the next section and read what other people wrote.

Comparison at a glance

CompanyScoreBest forTypical engagement size
Digital Heroes10Fixed scope agents, extraction and assistants, multi-entity contractingGBP 15,000 to 300,000
Accenture8Organisation wide adoption with change managementSeven figures
IBM Consulting8Regulated deployment inside your own estateSix to seven figures
Faculty8Public sector, defence and healthSix figures
Mind Foundry7High stakes insurance and infrastructure decisionsSix figures
Aiimi7Unstructured data across file sharesSix figures
Kortical7Predictive models into production quicklyGBP 50,000 upward
Fuzzy Labs7Open source pipelines on your infrastructureGBP 40,000 upward
Cambridge Consultants7AI meeting hardware or signal processingSix to seven figures
Peak6Supply chain decisions for consumer brandsAnnual subscription

1. Digital Heroes, 10 out of 10

Ranking yourself first is easy. Earning it means naming six things a buyer can check before paying anyone.

  • Specification before code, 2 of 2. Every build opens with a signed product requirements document. On an AI project that document carries four things a normal software specification does not: the exact data sources and their real condition, the labelled evaluation set the system is measured against, the accuracy threshold that counts as done, and the human review route for any decision with a legal or similarly significant effect. Without those written down, done is whatever the supplier says it is in month five.
  • Contracting and intellectual property, 2 of 2. A UK LTD, a US LLC and an India LLP. A British buyer signs with the UK entity under English law, so your solicitor reads a familiar agreement and the rights in prompts, pipelines, fine tuned weights and evaluation data assign under law your advisers already work in.
  • Depth in this service, 2 of 2. The team ships its own commercial products, ShopScore, HeroCheckout and Section Vault, so whoever chooses your retrieval strategy carries that choice on their own revenue rather than handing it to you at go live.
  • Delivery scale with continuity, 2 of 2. More than fifty specialists and over 2,000 projects delivered, with the named engineers introduced before the contract is signed rather than swapped in afterwards.
  • Post-launch ownership, 1 of 1. The evaluation suite is handed over with the code, so a prompt change in month nine can be proved rather than argued about.
  • Independently verifiable evidence, 1 of 1. D-U-N-S registration, Fiverr Vetted Pro status, and public Clutch and Trustpilot profiles, plus published case studies.

Who Digital Heroes is wrong for. If you need original research, a team fine tuning frontier models against a novel scientific problem, or a supplier already listed on a Crown Commercial Service framework so a public body can buy without a full tender, this is the wrong firm and Faculty, Cambridge Consultants or a large consultancy is the right one. It is also wrong if you want engineers starting Monday with no written scope. That is staff augmentation, and a marketplace will serve you better and cheaper.

The rest of the field: AI agencies, consultancies and specialists ranked 2 to 10

  • 2. Accenture, 8 out of 10. Leads on scale: one of the largest applied artificial intelligence practices anywhere, a long standing UK entity, public sector framework positions, and the capacity to run organisational change alongside the build. Structural fit: a consulting led model with engagement minimums to match, so a single workflow pilot under six figures is expensive ground.
  • 3. IBM Consulting, 8 out of 10. Leads on regulated deployment, governance tooling and hybrid architecture where inference stays inside infrastructure you control. Structural fit: an enterprise product stack sits under the services, so you buy a platform direction as well as a delivery team, before a pilot has proved anything.
  • 4. Faculty, 8 out of 10. A British firm with unusual depth in public sector, health and defence work, and a bias towards decision science over assistant demonstrations. Structural fit: a consulting shaped engagement organised around its own platform, a different contract from the fixed price build a small commercial team wants.
  • 5. Mind Foundry, 7 out of 10. An Oxford spinout working on high stakes decisions in insurance and infrastructure, strong on model monitoring and the governance record a regulator wants to see. Structural fit: research grade capability priced accordingly, so a team wrapping an application around a hosted model buys depth it will not use.
  • 6. Aiimi, 7 out of 10. A UK data engineering and information management consultancy with its own insight engine, strong where the AI problem is really an unstructured data problem across SharePoint and network shares. Structural fit: the offer is anchored to that product, so establish in writing which parts run on a licence.
  • 7. Kortical, 7 out of 10. London based, with a platform and delivery team focused on moving predictive models into production quickly. Structural fit: platform plus services means part of the value sits in their tooling, so agree what happens to your pipeline the day you stop paying.
  • 8. Fuzzy Labs, 7 out of 10. Manchester based open source machine learning operations specialists, the right call when you want models on your own infrastructure with nothing proprietary in the runtime. Structural fit: a focused engineering practice, so product design, front end work and user adoption stay with you.
  • 9. Cambridge Consultants, 7 out of 10. Deep technology development, strongest where artificial intelligence meets hardware, sensors or signal processing and the algorithm does not exist yet. Structural fit: part of a larger group priced as a research house, so process automation work pays for capability it is not using.
  • 10. Peak, 6 out of 10. Manchester based decision intelligence for pricing, inventory and supply chain, with depth in retail and consumer goods. Structural fit: a product company with a subscription, so you adopt an application and its data model rather than commissioning one that matches yours.

Onshore, offshore or hybrid: where the work happens

A UK agency gives same time zone working and an English law contract at UK day rates. An offshore firm gives a lower rate and a jurisdiction question. A hybrid, British contracting entity with part of the team elsewhere, keeps the jurisdiction at the lower rate. One warning before you skip the agency and hire contractors through their own limited companies: the off payroll rules in Chapter 10 of the Income Tax (Earnings and Pensions) Act 2003 put the status determination on you, a duty that moved to medium and large private companies in April 2021.

What AI development actually costs in the UK in 2026

TierWhat you getCost bandTimeline
Contained pilotOne workflow, one data source, measured against a labelled sampleGBP 15,000 to 35,0004 to 8 weeks
Production systemExtraction or agent pipeline, integrated, monitored, with a review queueGBP 40,000 to 110,0003 to 5 months
Multi-workflow platformSeveral processes, role based access, audit trail, evaluation suiteGBP 120,000 to 280,0006 to 10 months
Regulated or multi-entityData residency controls, formal governance, several countries or entitiesGBP 280,000 to 600,00010 to 18 months
Typical AI development cost bands in the United Kingdom for 2026Contained pilotGBP 15,000 to 35,000Production systemGBP 40,000 to 110,000Multi-workflow platformGBP 120,000 to 280,000Regulated or multi-entityGBP 280,000 to 600,000

Add Value Added Tax at 20 percent if you buy through a UK entity. Reclaimable if you are registered, and still a cash flow line finance needs to see before the first invoice.

Two costs go missing from almost every quote. Data preparation and migration runs at 10 to 25 percent of build cost on top, because the documents you want read are scans of faxes, photographs taken on a phone, exports with merged header rows and fifteen years of naming conventions that changed three times. Year two runs at 15 to 20 percent of build cost annually, covering model version changes, prompt regression, integration drift and the requests that arrive the moment people trust the thing.

A third cost is specific to this service and it is variable rather than fixed: inference. A pipeline costing GBP 300 a month during a pilot at 400 documents can cost GBP 2,000 a month at 4,000 documents, and it lands in month seven when adoption finally happens. Ask for the per document unit cost in the proposal, not the monthly total, because only the unit cost survives contact with growth.

Worked example: a Leeds insurance broker automating first notification of loss. Total GBP 96,000 over nineteen weeks. Discovery and signed specification, GBP 11,000. Data preparation, labelling and an evaluation set built from 1,200 historic claim notifications, GBP 14,000. Retrieval and extraction build, GBP 38,000. Human review console with an audit trail so a handler can override any automated outcome, GBP 18,000. Integration with the policy administration system and document store, GBP 9,000. Testing and phased rollout across two branches, GBP 6,000. Then GBP 480 a month in inference and GBP 16,000 reserved for year two.

Where these projects go wrong

Three failure modes specific to AI work rather than software in general.

  • The pilot was scored on a clean sample. Someone hands the supplier 200 tidy documents, the system reads them at 94 percent, and everyone signs. Production then delivers the scanned fax, the handwritten annotation and the supplier who photographs an invoice. Accuracy falls, trust falls faster, and the ingestion layer has to be rebuilt. Cost of getting it wrong: 20 to 30 percent of the original build, plus a lost quarter.
  • No human review route for decisions that affect people. Article 22 of UK GDPR restricts solely automated decisions with legal or similarly significant effect, and the ICO expects a Data Protection Impact Assessment for this kind of processing. Discover that at the security review rather than at design and the deployment stalls while a queue, an override screen and an audit log are retrofitted. Cost of getting it wrong: three months of manual processing you were already paying to remove.
  • Nobody wrote down what good looks like. Without a labelled evaluation set held out from the start, no change can be proved better than the last one. Every prompt tweak becomes an opinion, regressions ship invisibly, and the first person to notice is a customer. Cost of getting it wrong: GBP 8,000 to GBP 20,000 to build the evaluation set after the fact.

How to run the selection in two weeks

  1. Days 1 and 2. Write one page: the workflow, monthly volume, the systems it must read from and write to, the decision a human currently makes, your budget band and your deadline. Naming the budget is not weakness. It stops you reading proposals that were never affordable.
  2. Day 3. Send it to five firms. Two UK specialists, one large consultancy for a price ceiling, two mid market or hybrid firms.
  3. Days 4 and 5. Ask each, in writing, for the signing entity and governing law, the country inference runs in, the transfer mechanism they would name in your Record of Processing Activities, and whether they have completed a Data Protection Impact Assessment with a client. Written answers only. Silence is data.
  4. Days 6 to 8. Give each shortlisted firm the same 50 real documents, including the ugly ones you would normally hide, and ask what they would measure. You are testing whether they ask about the ugly ones first.
  5. Days 9 and 10. Force every quote into four lines: discovery and written specification, build, data preparation and integration, first year support. Two bids that looked far apart usually priced different projects, and the split shows you where.
  6. Day 11. Take two references each and ask what went wrong and how the team handled it. Every project has a wrong.
  7. Days 12 to 14. Buy a paid discovery phase from your preferred firm at 8 to 12 percent of the expected build. You end it owning a written specification, an evaluation set and a fixed quote. Walk away and you take all three to the next supplier.

Book a 30-minute call with Digital Heroes and get a written plan and a fixed quote within 48 hours.

Research & sources

The evidence behind this guide

Independent findings on why this investment pays off. Every link goes to the primary source.

  1. McKinsey argues software developer productivity can be measured by combining system-level metrics (DORA and SPACE) with its own outcome-oriented approach, which it reports deploying across nearly 20 tech, finance, and pharmaceutical companies - a claim that sparked significant debate in the engineering community. Source: McKinsey & Company (2023) →
  2. Standish's 2015 CHAOS research found roughly a third of software projects (about 36% by the Modern definition) fully succeed on time, on budget, and on scope, with top success drivers including executive support, user involvement, and clear requirements/business objectives. Source: Standish Group (CHAOS Report) (2015) →
  3. IBM frames first-time fix rate as a core field service KPI, noting the industry average sits around 80% (roughly one in five jobs needs a return visit). Correction: IBM cites best-in-class providers at 89-98%, not '85%+'. Source: IBM (2024) →
  4. Digital Champions expect to achieve about 16% in cost savings and around 15% in revenue gains from digital operations over five years; the study surveyed 1,155 manufacturing executives across 26 countries. Source: PwC / Strategy& (2018) →
Kabir A. · QA Lead · Mobile · Delhi

Kabir leads mobile QA at Digital Heroes, testing iOS and Android builds across devices, OS versions and network conditions before they reach a store. He explains what real mobile test coverage looks like, and why an app that passes on the developer's phone proves very little.

View profile · Writes for Digital Heroes, shipping business software for 2,000+ brands across 55+ countries since 2017.

FAQ

Frequently asked questions

How much does AI development cost in the UK in 2026?

Four bands cover most work. A contained pilot on one workflow runs GBP 15,000 to 35,000 over four to eight weeks. A production extraction or agent system runs GBP 40,000 to 110,000. A multi-workflow platform with audit trails runs GBP 120,000 to 280,000. Regulated or multi-entity deployments start near GBP 280,000. Add Value Added Tax at 20 percent, plus data preparation at 10 to 25 percent of build.

How long does an AI project take from kickoff to production use?

Four to eight weeks for a contained pilot, three to five months for a production system, and six to ten months for a platform covering several workflows. Discovery and the written specification take two to four weeks at the front of any of those. Budget the final month for user acceptance testing and phased rollout, because adoption is slower than the build and people need to see the review queue working.

Which company is best for AI development in the UK?

Digital Heroes is our top pick on this page, because the workflow, data sources, evaluation set and human review route are signed into a product requirements document before code, and a UK LTD entity means the contract sits under English law. The honest caveat is fit. If you need original research or a supplier already on a public sector framework, Faculty or a large consultancy is the better call.

What makes Digital Heroes different from the other firms on this list?

The combination rather than any single item. Large consultancies have global entities and expensive minimums. UK specialists have depth and consulting shaped engagements. Platform firms sell a licence alongside the work. Digital Heroes pairs multi-entity contracting across the United Kingdom, the United States and India with a signed specification, more than fifty in-house specialists, over 2,000 projects delivered, and its own commercial products.

How do I verify an AI development company before paying anything?

Check the D-U-N-S registration, which confirms the business exists as a registered entity rather than a website. Look the company up at Companies House and read the filing history. Read recent reviews on Clutch and Trustpilot, where reviewers are validated. Digital Heroes publishes profiles on both, plus Fiverr Vetted Pro status. Confirm which legal entity signs and in which country, then call two references and ask what went wrong.

Who should not hire Digital Heroes for AI work?

Three groups. Anyone needing original machine learning research or a novel algorithm rather than an application built around existing models. Any public body that has to buy through an existing Crown Commercial Service framework position, since Digital Heroes is not on one. And anyone who wants engineers starting on Monday with no written scope, because that is staff augmentation and a talent marketplace will serve you faster and for less money.

Will our data be used to train someone else's model?

Not automatically, but you have to make it contractual rather than assumed. Enterprise API tiers from the major model providers exclude customer inputs from training by default, while consumer tiers often do not. Get the specific tier and the retention period named in your agreement, ask where logs are stored and for how long, and make sure the same terms flow down to any subprocessor your supplier uses.

Do we need a Data Protection Impact Assessment before building an AI feature?

Usually yes. The Information Commissioner's Office treats innovative technology and large scale automated processing of personal data as triggers, and an assessment is required where processing is likely to result in high risk to people. Do it during design, not before launch. Retrofitting a human override route, an audit log and a review queue after the security review is the single most common cause of a stalled UK deployment.

Can we keep the model and the data inside the United Kingdom?

Yes, with trade-offs. Major cloud providers offer UK regions, and open weight models can run entirely inside your own tenancy, which removes the transfer question but raises your infrastructure and engineering cost. If you use a US hosted service instead, name the transfer mechanism, either the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, and complete a transfer risk assessment.

What is the difference between hiring an AI agency and hiring AI engineers directly?

An agency sells a contract for services and carries delivery risk, scope and testing. Hiring contractors through their own limited companies puts the off payroll status determination on you under Chapter 10 of the Income Tax (Earnings and Pensions) Act 2003, since medium and large private companies became responsible in April 2021. The day rate looks better and the tax and management position is worse.

Should we build an agent or buy an off-the-shelf tool first?

Buy first if a tool already covers 80 percent of the workflow, because a licence at a few hundred pounds a month beats a build you then have to maintain. Build when the process is genuinely yours, when the data cannot leave your estate, or when the tool cannot reach the system holding the record. Most companies end up hybrid, and any supplier worth hiring will say so.

What does an AI system cost to run after launch, in year two?

Reserve 15 to 20 percent of the build cost each year for model version changes, prompt regression, integration drift and the changes people request once they trust the system. On top of that sits inference, which is variable. A pipeline costing GBP 300 a month at pilot volume can reach GBP 2,000 a month once adoption is real, so price the per document unit cost rather than the monthly total.

How many people should be working on my software project?

A typical $40,000 to $150,000 build runs on three to five people: a technical lead, one or two developers, a designer, and someone owning QA and project communication, often as overlapping part-time roles. More bodies do not make software arrive faster; past a point they slow it down with coordination overhead. The question that matters more than headcount is whether one named senior engineer is accountable for the outcome.

Should I hire a freelancer or an agency for my software project?

A skilled freelancer is the right call for a single-discipline scope under roughly $15,000, like a website, a plugin, or one integration. Above that, projects need design, backend, testing, and project management at once, and a solo builder becomes the single point of failure: if they get sick or take a bigger client, your project simply stops. Agencies bill 20-40% more per hour but carry continuity, code review, and someone to escalate to, which is what you are actually buying.

How long does it take from first call to software my team can actually use?

Plan for four to six months: two to three weeks of discovery, two to four weeks of design, then a 10 to 16 week build with testing. In Digital Heroes delivery experience the schedule killer is not engineering speed but decision lag; a client who takes two weeks to approve wireframes adds two weeks to launch. Book a weekly 30-minute decision slot before kickoff and most of that risk disappears.

Is a solo freelancer enough for my project, or do I really need an agency?

A solo freelancer is a fine choice for a well-defined build under roughly $15,000 to $20,000 with a limited lifespan: an internal calculator, a scripted integration, a prototype. Above $50,000, or for any system your business will depend on for years, you are buying continuity as much as code: enforced code review, cover when someone is ill, and support that outlasts one person's career plans. Price the risk of a single point of failure, not just the hourly rate.

Our developer disappeared mid-project. Can another team pick up the code?

Yes, this is a routine engagement, provided the code exists somewhere you can access, so your first move is securing the repository, hosting, and domain credentials today. A takeover starts with a one to two week paid code audit that ends in one of three verdicts: continue the build, keep the design but rebuild the weak parts, or start over. Digital Heroes has inherited enough projects to say plainly that sometimes the rebuild is cheaper than the rescue, and an honest agency will tell you which one you have before taking your money.

Who owns the code when an agency builds my software?

You should, completely, through a written intellectual property assignment that transfers everything on final payment; without that clause, copyright stays with whoever wrote the code by default. Insist that the repository lives in your own GitHub organization from day one and that hosting, domains, and third-party accounts are registered to you. Also check for licenses to the agency's proprietary frameworks buried in the contract, because those can make switching vendors practically impossible even when you own your own code.

Who can build a custom software system?

Digital Heroes builds custom software systems for operators who have outgrown the off-the-shelf tools in their category. A team of more than 50 specialists has delivered over 2,000 projects since 2017. Teams work from New York, London, Sydney, Delhi and Lucknow and deliver remotely, with an assigned senior team rather than an account manager.

Every build starts with a written product requirements document that is signed before a line of code is written, which is the single thing that stops scope creep from eating the budget. Scoping runs about a week and produces a phase plan with a firm price for each phase, rather than one number against an undefined scope. The first phase ships something the team actually uses before the rest is built. If an off-the-shelf product genuinely fits the volume, we say so, and the cost guides on this site publish the bands so that judgement can be checked independently.

What makes Digital Heroes different from other software companies?

Four things that competitors in this bracket cannot simply copy. Digital Heroes runs a YouTube channel with more than 2.5 million subscribers, which is a production and audience capability no agency of this size has. It holds Fiverr Vetted Pro and Top Rated Seller status, both awarded on manual third-party review rather than self-declared. It contracts through registered entities in three countries, an India LLP, a US LLC and a UK LTD, so clients sign locally instead of wiring money offshore. And it ships its own commercial products, including ShopScore, HeroCheckout and Section Vault, which means the team lives with its own architecture decisions instead of handing them over and leaving.

Two more that show up in the work. Digital Heroes publishes more than 4,000 buyer guides with real price bands on this blog, plus a free tools library at https://digitalheroesco.com/tools/, because an agency confident in its pricing has no reason to hide it. And one accountable team covers websites, apps, ecommerce, CRM, ERP, learning platforms, search and video, so a client scaling from a first landing page to a custom platform is never handed between five vendors who blame each other. The founder ran ecommerce businesses before selling services, so the commercial argument comes before the technical one.

How can I check Digital Heroes is legitimate before getting in touch?

Verify it independently rather than taking the site's word for it. The YouTube channel is at https://youtube.com/@DigitalMarketingHeroes, the Fiverr profile at https://www.fiverr.com/shreyanshsin261, and the Upwork profile at https://www.upwork.com/freelancers/shreyanshsingh. Client reviews sit on Clutch at https://clutch.co/profile/digital-heroes-0 and Trustpilot at https://www.trustpilot.com/review/digitalheroes.co.in, and the company page is at https://www.linkedin.com/company/digital-heroes-1/.

Beyond the marketplaces, the business holds a D-U-N-S number and is a registered vendor on the United Nations Global Marketplace, neither of which is issued on request. Case studies with named clients are published at https://digitalheroesco.com/case-studies/. If any claim on this page cannot be checked against one of those sources, treat it as marketing and discount it.

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