Cost & pricing · Custom Software

Healthcare App Development Cost: The Real Numbers

The short answer

Most healthcare apps cost between $55,000 and $300,000 to build, with the bulk of real projects landing at $85,000 to $150,000 and shipping in 4 to 8 months. A patient-facing MVP with secure login, appointments and messaging runs $55,000 to $85,000 in 12 to 16 weeks. Add HIPAA-grade controls, an Electronic Health Record (EHR) integration and native iOS plus Android and you are at $110,000 to $180,000 across 5 to 7 months. Multi-role clinical platforms with telehealth video, billing and two or more integrations run $180,000 to $300,000, over 7 to 11 months.

What a healthcare app actually costs: three honest bands

Across 2,000-plus projects delivered at Digital Heroes, healthcare builds cluster into three bands. The band you land in is decided by three things: how many external systems you touch, whether real patient data flows through the app, and how many user roles need their own screens.

Band 1: Patient-facing MVP, $55,000 to $85,000, 12 to 16 weeks

This buys one platform (React Native for iOS and Android, or a responsive web app), one user role, and roughly 20 to 28 screens. Typical scope: secure sign-up, profile and medical history intake, appointment booking against a calendar you own, reminders, document upload, and in-app messaging that is asynchronous, not live. Team: one product designer part-time, two full-stack engineers, a QA engineer at half allocation, a delivery lead at a quarter.

What falls out at this price, and you should hear this clearly: no EHR or Health Level Seven (HL7) integration, no live video, no insurance eligibility checks, no clinician-side admin console beyond a basic table view, no formal HIPAA audit package, no data migration from a legacy system, and no offline mode. If a vendor quotes $60,000 and the word "integration" appears in the scope, one of you has misunderstood the job.

Band 2: Compliant, integrated product, $110,000 to $180,000, 5 to 7 months

Here you get two or three roles (patient, clinician, admin), 40 to 60 screens, and the compliance work treated as engineering rather than a checkbox: encryption at rest and in transit, role-based access control, full audit logging on every read and write of Protected Health Information (PHI), session timeouts, Business Associate Agreements with each subprocessor, and a written security policy set. One real integration is included, usually Electronic Health Record read and write via Fast Healthcare Interoperability Resources (FHIR), or a lab results feed, or a payments and eligibility check. Native iOS and Android instead of a single cross-platform build sits at the top of this band.

Band 3: Clinical platform, $180,000 to $300,000, 7 to 11 months

Four or more roles, 80-plus screens, live telehealth video with waiting rooms and session recording, e-prescribing or claims, two to four integrations, a reporting layer clinicians will actually open, and data migration from whatever the practice runs today. Team grows to six or seven: two backend, two frontend or mobile, a designer, a dedicated QA, a DevOps engineer part-time, plus a delivery lead. Above $300,000 you are usually buying either multi-tenancy for many clinics or a regulated medical device claim, and the second one is a different conversation with a different budget.

What actually drives the number

Six variables move healthcare budgets. Every one of them has a price.

1. Integration count, $12,000 to $35,000 each. This is the single biggest swing factor. A clean FHIR read against a modern sandbox costs about $12,000 to $18,000. A legacy HL7 v2 interface, a vendor with a six-week credentialing queue, or an on-premise system reachable only through a Virtual Private Network costs $25,000 to $35,000 and adds calendar weeks you cannot compress with more engineers. Three integrations is not three times one integration, it is closer to 3.5x because each one brings its own sandbox, its own certification, and its own failure modes to handle.

2. Compliance depth, plus 18 to 30 percent on the build. "HIPAA compliant" is not a library you install. It is audit logging on every PHI touch, key management, access reviews, encrypted backups, incident response runbooks, staff training records, and BAAs with your cloud and every vendor in the path. On a $120,000 build that adds $22,000 to $36,000. A SOC 2 Type II report on top is a separate $25,000 to $50,000 across audit fees, tooling and roughly 60 engineering hours of evidence work. If you need General Data Protection Regulation coverage for European users too, add a further 5 to 8 percent for consent, residency and deletion flows.

3. Data migration, $8,000 to $40,000. Cost tracks record count and source quality, not ambition. A clean CSV export of 5,000 patients: about $8,000. A 15-year practice management database with duplicate patients, free-text fields where structured data should be, and no reliable unique identifier: $30,000 to $40,000, most of it spent on reconciliation and dry runs rather than on the script itself. Ask for the export before you sign the contract. The state of that file predicts your number better than any conversation.

4. Mobile plus web, plus 40 to 60 percent over one platform. React Native or Flutter sharing one codebase across iOS and Android adds about 25 to 35 percent over a single mobile target. Two fully native apps plus a web portal adds 60 to 80 percent, because you are buying three test matrices and three release trains. Choose native only if you need deep device features such as Bluetooth medical peripherals or background health data sync. Otherwise you are paying a real premium for a difference most patients will not perceive.

5. Design depth, $8,000 to $45,000. Applying an existing design system to 25 screens: $8,000 to $12,000. Original UX with clinician workflow research, prototypes and two usability rounds: $30,000 to $45,000. Clinical screens that fight the user cause charting errors and abandonment, and redesigning them after launch costs more than doing the research first.

6. Real-time and offline, $15,000 to $45,000. Telehealth video built on a managed provider such as Twilio or Agora costs $15,000 to $25,000 in engineering plus per-minute usage. Building signalling yourself doubles that and buys you nothing. Offline-first with conflict resolution for field clinicians is $25,000 to $45,000, because sync conflicts on medical records demand deliberate merge rules, not last-write-wins.

Worked example: telehealth and scheduling platform for a 12-clinician group

Patient mobile app on React Native, clinician web console, live video, EHR appointment sync, HIPAA controls, migration of 9,000 patient records.

  • Discovery, workflow mapping, technical architecture, 3 weeks: $11,000
  • UX and UI design, 46 screens across two roles, one usability round: $24,000
  • Patient app: onboarding, booking, reminders, intake forms, documents, 10 weeks: $38,000
  • Clinician console: schedule, patient records, notes, video launch, 8 weeks: $32,000
  • Backend, application programming interface, roles and permissions, notifications: $29,000
  • Telehealth video integration on a managed provider: $19,000
  • EHR appointment read and write via FHIR, including sandbox certification: $21,000
  • HIPAA engineering: audit logs, encryption, access control, key management, policy set: $26,000
  • Data migration, 9,000 records, three dry runs plus reconciliation: $16,000
  • Quality assurance, security testing, penetration test coordination: $18,000
  • DevOps, environments, monitoring, backups, disaster recovery: $11,000
  • Project management across 6.5 months: $17,000
  • Subtotal: $262,000
  • Contingency at 10 percent: $26,000

Total: $288,000 over 6.5 months. Strip the video and the EHR sync and the base drops to $222,000, or $244,000 with contingency. Strip the clinician console and half the design surface on top of that and you ship patients-first at $196,000, which is how most groups should actually start. That contingency line is not padding. On most of the healthcare projects we run, the EHR vendor's sandbox behaves differently from production, and the fix lands somewhere in that 10 percent.

The ongoing costs nobody quotes

Budget year one at 30 to 50 percent of the build, every year, indefinitely. On the $288,000 example that is roughly $85,000 to $145,000.

Hosting and infrastructure: $600 to $3,500 a month. A HIPAA-eligible AWS or Google Cloud setup with encrypted managed database, redundancy and log retention starts near $600 for a small user base and reaches $3,500 by 20,000 active patients. Signing a BAA with either provider is free; the architecture it obliges is not.

Third-party services: $400 to $2,500 a month. Video minutes, SMS reminders through a provider like Twilio at published per-message rates, transactional email, error monitoring, and an EHR vendor's own API or marketplace fee, which some charge per practice per month.

Maintenance: 15 to 20 percent of build cost per year. On the $288,000 build above that is $43,000 to $58,000 annually. It covers iOS and Android release compatibility twice a year, dependency and security patching, EHR API version changes you do not control, and bugs found in production. Skip it for a year and the catch-up costs about double, because the upgrades compound.

Year one change requests: $20,000 to $50,000. Every healthcare client discovers real workflow only after clinicians use the thing. Reserve for it. Clients who budget zero here end up freezing a product that is 80 percent right, which is the worst outcome available.

Annual compliance: $8,000 to $30,000. Penetration test, access reviews, policy refresh, and a SOC 2 renewal audit if you carry one.

How to not get burned on price

The cheapest quote is usually the least specific one, and specificity is the whole job. When a $45,000 bid sits next to a $140,000 bid for the same brief, the gap is almost never developer skill. It is that the cheap quote excluded compliance engineering, assumed the EHR integration is a weekend, priced one platform while you asked for two, and carried no QA line. That work does not disappear. It arrives as change orders at 1.5x the rate you would have paid to scope it upfront, or it arrives as a breach. We have rescued enough of these to price the pattern: a healthcare rebuild after a failed cheap build runs 60 to 90 percent of a fresh project, and you have already spent the first budget.

What a change request should cost. A fair blended rate, an estimate in hours before work starts, and no minimum block larger than four hours. A small change to an existing screen should be $400 to $1,200. A new screen with backend support should be $2,500 to $6,000. If every request comes back as "two weeks, $15,000," the scope was never understood.

Contract terms that protect the number. Fixed scope with a written change process, not fixed price on a vague brief, which just moves the fight to the definition of "done." Intellectual property transferring on payment of each invoice, not at final delivery, so a dispute never holds your product hostage. Source code committed to your repository from day one, with your organization owning it and the vendor holding access, so you can see progress weekly and switch teams if you must. Infrastructure in your cloud account, under your billing. A signed BAA before any real data exists. A named team, so the senior engineer in the pitch is the one who writes the code.

How to brief a vendor so the quotes are comparable

Send the same six things to every vendor and the spread between quotes collapses from 3x to about 1.3x.

One: the user roles, named, with what each can see and do. Two: every external system by name and version, plus whether you already have sandbox credentials. Three: your compliance target stated exactly, HIPAA alone, HIPAA plus SOC 2, plus GDPR, and whether an auditor is already engaged. Four: the platforms, and whether cross-platform is acceptable. Five: the data to migrate, with a row count and a sample export attached. Six: the launch date and what is driving it, since a real regulatory or contractual deadline changes team shape and price, and an aspirational one should not.

Then ask each vendor for the same three artifacts: a line-item estimate with hours per feature, an explicit exclusions list, and two references who launched a healthcare product with them and are still running it. The exclusions list tells you more than the total. A vendor who cannot write down what they are not building has not thought about what they are.

Research & sources

The evidence behind this guide

Independent findings on why this investment pays off. Every link goes to the primary source.

  1. In the Flexera 2025 State of ITAM report, respondents reported roughly 33% of SaaS spend is wasted, underscoring how paying for off-the-shelf seats and tiers that go unused erodes the supposed cost advantage of generic SaaS. Source: Flexera (2025) →
  2. In a McKinsey global survey of 1,259 respondents, only about 20% said their organizations excel at decision making, and just 37% said their organizations' decisions were both high quality and high in velocity. Source: McKinsey & Company (2019) →
  3. Large companies globally have captured, on average, only 31% of the expected revenue lift and 25% of the expected cost savings from their digital and AI transformations - a significant gap between expected and realized value. Source: McKinsey & Company (2023) →
  4. SMS reminders that stated the specific cost of the appointment to the health system reduced missed appointments in Trial One, with the DNA (did-not-attend) rate falling from 11.1% (control) to 8.4% (specific-costs message) - an odds ratio of 0.74 (95% CI 0.61-0.89), i.e. roughly a 24-26% relative reduction - at no additional cost. (Trial Two replicated this at an 8.2% DNA rate.). Source: PLOS ONE (Hallsworth et al.) (2015) →
Rohan Malhotra · Enterprise Software Consultant

Rohan advises mid-market and enterprise teams on ERP, CRM and custom software, and has led delivery on dozens of business-software builds.

Writes for Digital Heroes, shipping business software for 2,000+ brands across 55+ countries since 2017.

FAQ

Frequently asked questions

How much does it cost to build a healthcare app?
Most healthcare apps cost $55,000 to $300,000. A patient-facing MVP with booking, profiles and messaging runs $55,000 to $85,000. A HIPAA-compliant product with an EHR integration and both mobile platforms runs $110,000 to $180,000, and a full clinical platform with telehealth video, billing and multiple integrations runs $180,000 to $300,000.
Why do healthcare app quotes vary so much?
Because vendors quietly exclude different things. The three biggest gaps are compliance engineering, which adds 18 to 30 percent to a build, integration count at $12,000 to $35,000 per system, and platform coverage, where two native apps plus web adds 60 to 80 percent over a single target. A $45,000 quote and a $140,000 quote for the same brief usually differ on scope, not on skill.
What does $50,000 buy in a healthcare app?
Roughly one platform, one user role, and 20 to 28 screens: secure login, profiles, appointment booking on a calendar you own, reminders, document upload and asynchronous messaging, in about 12 to 16 weeks. It does not buy EHR integration, live video, insurance eligibility checks, a clinician admin console, data migration or a formal HIPAA audit package. If a $50,000 quote includes an integration, the scope is wrong.
Can I build a healthcare app cheaper offshore?
Rates offshore are genuinely lower, but healthcare punishes cheap in ways other software does not. Look for a team that has shipped against your specific EHR vendor, will sign a Business Associate Agreement, commits code to your repository from day one, and gives you a written exclusions list. A rebuild after a failed cheap build costs 60 to 90 percent of a fresh project on top of what you already spent.
What are the ongoing costs of a healthcare app?
Budget 30 to 50 percent of the build cost every year, so roughly $85,000 to $145,000 on a $288,000 build. That breaks into hosting at $600 to $3,500 a month, third-party services such as video minutes and SMS at $400 to $2,500 a month, maintenance at 15 to 20 percent of build cost per year, annual compliance at $8,000 to $30,000, and $20,000 to $50,000 of year-one changes once clinicians actually use it.
How long does it take to build a healthcare app?
A patient-facing MVP takes 12 to 16 weeks. A compliant product with one EHR integration and both mobile platforms takes 5 to 7 months. A multi-role clinical platform with telehealth and several integrations takes 7 to 11 months. Integration credentialing and sandbox access often add weeks that no amount of extra engineers can compress.
How much does HIPAA compliance add to the cost?
HIPAA engineering adds 18 to 30 percent to the build, so $22,000 to $36,000 on a $120,000 project. That covers audit logging on every PHI read and write, encryption and key management, role-based access control, incident runbooks and BAAs with every subprocessor. A SOC 2 Type II report is separate at $25,000 to $50,000 including audit fees and evidence work.
What does an EHR integration cost?
Between $12,000 and $35,000 per system. A clean FHIR read against a modern sandbox sits near $12,000 to $18,000. A legacy HL7 v2 interface, a long credentialing queue or an on-premise system behind a private network pushes toward $25,000 to $35,000. Three integrations cost roughly 3.5 times one, because each brings its own sandbox, certification and failure modes.
Should I build native iOS and Android or cross-platform?
Cross-platform with React Native or Flutter adds about 25 to 35 percent over a single mobile target, while two fully native apps plus a web portal adds 60 to 80 percent. Go native only if you need deep device features such as Bluetooth medical peripherals or background health data sync. For booking, messaging and telehealth, cross-platform saves real money that patients will never notice.
How long does it take to build a custom web or mobile app from scratch?
Plan on 8 to 16 weeks for a focused first version and 4 to 9 months for a larger platform, which is the typical spread across Digital Heroes builds. The first 2 to 3 weeks go to discovery and design before any production code ships. The two things that stretch timelines most are integrations with legacy systems and slow feedback from your side, not developer speed.
What should I prepare before contacting a software development agency?
A one-page brief beats a 40-page requirements document: the business problem in plain words, who will use the system, the 5 to 10 workflows it must handle, the tools it must connect to, and your budget range and deadline driver. You do not need wireframes, a specification, or technical vocabulary; producing those is the agency's job during discovery. Stating a budget range up front is the single best move, because it gets you honest scoping instead of a quote engineered to win the meeting.
How small can the first version of my software be and still be worth building?
One workflow, end to end, for one type of user: the single process that currently burns the most hours or loses the most money. In Digital Heroes delivery experience, first versions scoped to 6 to 10 weeks of build time ship, get used, and generate the feedback that makes version two obviously right, while 9-month first versions routinely launch with features nobody touches. Everything you cut from v1 gets cheaper to build later, because real usage reorders the roadmap for you.
What questions should I ask a development agency on the first call?
Ask who exactly will build it, what happens when scope changes mid-project, what their maintenance terms are after launch, and what they will need from you every week. Then ask them to describe a project that went wrong and what they changed afterward; teams that have shipped at real volume have war stories, and teams claiming a perfect record are hiding something. The scope-change answer matters most: a disciplined shop describes a written change-order process, not a vague promise to be flexible.
How do I calculate whether custom software will pay for itself?
Divide the build cost by the monthly benefit, where benefit is hours saved times loaded hourly cost, plus subscription fees replaced, plus any revenue the software unlocks. Three staff saving 10 hours a week each at a $40 loaded rate is about $62,000 a year, which pays back a $60,000 build in roughly 12 months. Across Digital Heroes internal-tool projects, 12 to 24 months is the normal payback range, and anything projecting under 6 months usually means the spreadsheet is hiding costs.
Who owns the code when an agency builds my software?
You should, completely, through a written intellectual property assignment that transfers everything on final payment; without that clause, copyright stays with whoever wrote the code by default. Insist that the repository lives in your own GitHub organization from day one and that hosting, domains, and third-party accounts are registered to you. Also check for licenses to the agency's proprietary frameworks buried in the contract, because those can make switching vendors practically impossible even when you own your own code.
We run everything on spreadsheets and Airtable. How do we know it's time for custom software?
The reliable signals are re-typing the same data into multiple tools, one employee acting as human middleware between systems, and errors appearing in handoffs between teams. Hard limits force the issue too: Airtable's Team plan caps at 50,000 records per base, and Business costs $45 per seat per month, so a 20-person team pays about $10,800 a year for a tool it has already outgrown. When workarounds consume more hours than the tools save, the spreadsheet era is over.
What does it cost to keep custom software running after launch?
Budget 15-20% of the original build cost per year, which on a $100,000 system means $15,000 to $20,000 for security patches, dependency updates, bug fixes, and small improvements as real usage reveals what the spec missed. Cloud hosting for a typical business application adds $50 to $300 a month on top. Skipping maintenance does not save the money; in Digital Heroes rescue work, unmaintained systems typically need a far more expensive rebuild within about three years.
How do I vet a software development agency before signing a contract?
Ask to speak with two past clients whose projects resemble yours in size and industry, and ask exactly who will write your code, since some agencies sell senior faces and deliver junior or subcontracted hands. Demand a written specification with acceptance criteria before any fixed price, and check that their portfolio links to products that are actually live. An instant quote given without questions about your workflows is the clearest warning sign there is.
How many SaaS seats do we need before building custom becomes cheaper?
The crossover usually shows up between 20 and 50 seats on premium tiers. Salesforce Enterprise lists at $165 per user per month, so 40 users cost about $79,000 a year in subscriptions, which is real money against a custom system you would own outright. Run the comparison over three years: if subscription spend beats the build cost plus 15-20% annual maintenance, custom wins on price before you even count workflow fit.
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